Privacy policy

This policy explains what information Crown Vehicle Repairs collects when you use this website, how it is used, and the choices you have. We keep it plain and specific.

Who we are

Crown Vehicle Repairs, 11-17 Fowler Road, Hainault, Ilford IG6 3UJ, United Kingdom. You can reach us on +44 7956 808110.

Information you give us

When you submit a quote request, you provide your name, contact details and information about your vehicle and the damage. We use this only to prepare your quote, book your repair and contact you about your enquiry.

Google Ads measurement

We use the Google Ads tag (Google LLC / Google Ireland Ltd) to measure how our advertising performs. When active, it lets Google collect information such as the pages you visit, referral details, your device and browser type, and an approximate location derived from your IP address. Google sets cookies for this purpose.

• Purpose: measuring visits and quote enquiries from our ads, and improving our advertising (measurement and ad optimisation).
• Recipient: Google, which processes this data under its own privacy policy (policies.google.com/privacy).
• Where it applies: outside the UK, EU/EEA and Switzerland, where this type of measurement does not require prior consent. For visitors in those regions the tag stays switched off, so those visits are not measured by it.

Your choices and opting out

You can opt out of Google's advertising measurement at any time via Google Ads Settings (adssettings.google.com), or through your browser's cookie settings. Opting out does not affect how our website works for you, and you can change your choice whenever you like.

Other third parties

Our quote form is provided by GoHighLevel (believeinlean.com), and our location map and web fonts are served by Google. Loading these sends requests to the respective provider, which may log your IP address as with any web request. We do not sell your information, and we never send your quote form details to advertisers.

Changes and contact

We may update this policy as our website or advertising changes; the latest version always lives here. If you have a question about your data, call us on +44 7956 808110 or write to us at the address above.